Support

Customer support

Log a request and you’ll get a reference number straight away. Our team will contact you, usually the same working day. Need a system PIN? Use the PIN generator.

Log a support request

Work stopped?

For anything that stops your business working, call us directly as well as logging the request.

Support hours

Monday to Friday, 8:00–17:00. Clients on a support agreement get the after-hours cover in their SLA.

PIN generator

Type in your PIN number and the system generates your PIN for the date. The date is set to today; change it only if you need a PIN for another day.

Not sure which PIN to use, or the PIN isn't accepted? Call us on 082 903 3581.